AGRITEQUE ORGANIC FARM’S TERMS & CONDITIONS
Introduction:
Welcome to Agriteque Organic Farms!
These are the terms and conditions governing your access to and use of the website https://agritequefarms.com. By accepting these terms and conditions (including the linked information herein), and by using the Site, you represent that you agree to comply with these terms and conditions with Agriteque Organic Farms Pvt. Ltd.(trading as Agriteque Organic Farms)
(“we”, “us” or “Agriteque Organic Farms”) in relation to your use of the Site (the “User Agreement”). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. Before you may become or continue as a member of the Site, you must read, agree with and accept this User Agreement and Agriteque Organic Farms Privacy Policy (the “Privacy Policy”). You should read this User Agreement and the Privacy Policy and access and read all further linked information referred to in this User Agreement, as such information contains further terms and conditions that apply to you as a user of Agriteque Organic Farms. Such linked information including but not limited to the Privacy Policy is hereby incorporated by reference into this User Agreement.
We reserve the right to change and amend these terms and conditions. Any changes we make will be deemed to have come into effect on the date that they have been posted on the website.
You are responsible for reading the terms and conditions. When you place an order with us you will be deemed to have read, understood and accepted these terms and conditions, by default.
About us:
Agriteque Organic Farms is a family run organic institution that sells fresh organic, natural and biodynamic food, energy supplements/ super foods, oils and other fresh fruits & vegetables to local, national & international markets. We opened our first online direct-merchant store in 2019, prior to which the complete system was run offline for around 12 years. Agriteque Organic Farms currently supplies over 50 hormone and chemical free products direct from own farms & family run farms throughout the world.
We do not buy from the open market, nor from traders. We have a selection of handpicked farmers whom we have personally visited (and regularly pay a visit to) and who have the same values we do.
Trading license:
Trading License: Agriteque Organic Farms Pvt. Ltd. is a sole private limited company, and is a fully licensed company trading as Agriteque Organic Farms, a locally registered company governed by the laws in India. All receipts, invoices and payment details will be made through Agriteque Organic Farms Pvt. Ltd.
Contact details:
AGRITEQUE ORGNIC FARMS PRIVATE LIMITED
C/O T MOHANAN, AALTHARACKAL HOUSE, K. CHAPPATHU P.O, IDUKKI, Kerala-KL, PIN: 685505
Online shopping:
Become a member on the site?
In order for us to deliver to you, you will need to become a member of Agriteque Organic website. All your details will be treated with the utmost privacy and security. Security is very important to us.
We will require your delivery address, your contact and payment details. We will then give you an account number and ask you to set a password for your account. Please make sure your details are kept somewhere you can remember as this will help us to locate your account if you call or email us.
Once your account has been set up, you’ll be able to view your order summary again in your ‘shopping cart’ page.
Online orders:
All orders submitted through our https://agritequefarms.com/ website are confirmed by e-mail. No order should be deemed to be accepted without this confirmation. All orders are fulfilled subject to these terms and conditions. It might not be possible for us to accept orders for delivery to certain areas; in this case collection must be made from our stores or from a pre-arranged pick-up point or the nearest feasible location, which will be communicated to you in due course of delivery.
All orders are subject to availability. Should any of the items be out of stock at the time of placing your order, you will be notified via email and we will suggest an alternative if possible. Alternatively you will be offered a refund for this item (see refunds and returns).
Delivery:
Normal delivery times are 9am – 6pm Monday to Saturday. The day of delivery will depend on where you live. We have different delivery days for different areas so please check the website for the days on which we can delivery in your area. You are always welcome to arrange for pick-up at one of our stores.
| SL No | Customer Delivery Location(from our Registered office) | Lead time (In Business Days) |
| 1 | Within 100 Km | 1-3 |
| 2 | Within 290 Km | 2-4 |
| 3 | Within 490 Km | 3-6 |
| 4 | Within rest of India | 4-8 |
Payments and refunds
We offer two methods of payment:
- Online payment through our secure payment gateway (HDFC Bank)
You are now able to pay online for your purchases: we accept Visa card, credit card, debit card, UPI, Bhim, Internet banking facility and Mastercard. When you opt to make an online payment for your purchases, you will only be charged for the items which will be delivered. Upon confirmation of your order, you will receive a confirmation email with the items purchased. We will contact you to confirm a delivery time and date, as well as your final order (should there be any missing items). A final confirmation email will be sent to you with the final amount and confirmed items to be delivered. This is the amount that will be charged to your credit card/ debit card.
Any cancellations of orders paid for online need to be made in writing within 24 hours. Your card will then not be debited and the cancellation of the purchase will appear in your next bank statement. Terms and conditions will vary according to YOUR payment card. There are no charges from Agriteque Organic Farms.
- Payment by cash or credit card on delivery (the customer needs to be present to sign the receipt).
If you are not at home, payment must be left in a secure place for the driver to collect, or with a designated person. Payment will still be requested if you are not available to collect your order.
Currency:
Prices quoted are in INR Indian National Rupees and all payments are to be made in INR.
Refunds, returns and stock availability:
Non-perishable items can be returned to Agriteque Organic Farms within one week (with receipt).We cannot offer refunds for fresh produce. No baby foods or perishables can be returned.
At Agriteque Organic Farms we will work hard to only deliver the freshest and best products, and to keep the items on the website up to date. Due to the nature of Organic foods, and the fact that we work with small family suppliers, some items may no longer be available between the time of order and the time of delivery. Should a product no longer be available between the time of placing your order and the time of delivery, we will contact you by email to offer alternatives. Should you not wish to receive an alternative we will amend the order, and your receipt, prior to delivery.
Privacy policy and Website Content
Privacy and Security Policy:
Agriteque Organic Farms is committed to protecting customers’ privacy and ensuring that all transactions are processed with utmost security. Agriteque Organic Farms does not store any credit/debit card information on its servers or database, all details will be processed to the payment gateway directly (except when the user ticks the saving column while placing the order). Personal information will only be asked to ensure efficient processing of your order and will be saved in a secure database within Organic Foods and Cafe. Organic Foods and Cafe does not sell, trade, or rent any personal information to outside parties unless otherwise compelled by the law.
The security and privacy of your personal information is very important to us at Agriteque Organic Farms. We recognize that security is a major concern among on-line shoppers, and thus we employ state-of-the-art data encryption technology to protect the personal information submitted to us, both during transmission and once received.
Customer Information:
Other personal data; such as your login details, home address, e-mail and billing information, are stored in a highly secure systems to ensure that all information you provide us with remains fully protected. Only those with proper authorization can view this data.
Passwords are stored on our servers using one-way encryption systems. We use SHA512 (Secure Hash Algorithm) – which is a cryptographic hashing algorithm that is considered unbreakable.
Vouchers:
Please register on the website to use the vouchers. Online vouchers are valid only for the duration specified on the campaign, for new customers only, and only for one purchase. Vouchers cannot be used in the shops, only online. The discount applies to online purchases, exclusive of delivery charge if applicable. A delivery charge of 50 INR applies for orders below 1KG in India. Vouchers are not applicable for customers outside India.
Website content:
Agriteque Organic Farms Pvt. Ltd. will use all reasonable endeavors to verify the accuracy of any information we place on the website but make no warranties, whether express or implied, in relation to its accuracy. Agriteque Organic Farms website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to Agriteque Organic Farms on the website or any transaction that may be conducted on or through Agriteque Organic Farms website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.
We make no warranty that Agriteque Organic Farms website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available is free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.
We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through Agriteque Organic Farms website. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of Agriteque Organic Farms website and any information provided to or taken from Agriteque Organic Farms website by you.
Other Conditions:
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for: any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect or consequential losses; In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees. By using this website service you agree to these terms and conditions of website use. Notwithstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under the government of India.
These Terms of Use& Conditions (“Terms”) were last updated on March 8th, 2021..
Thank you for choosing Agriteque!